Contact
Talk to the right team directly
Pick the team that owns your question and you'll skip a handoff. Response times below are what we hold ourselves to on business days in your region.
Who to reach
Sourcing & RFQ
Volume pricing, hard-to-find parts, factory lead times and BOM sourcing.
sourcing@neogiga.com Replies within 1 business daySales & business accounts
Net terms, team accounts, institutional supply and framework agreements.
sales@neogiga.com Replies within 1 business dayTechnical support
Specifications, datasheets, compatibility and substitution questions.
support@neogiga.com Replies within 4 business hoursSeller & distributor onboarding
Applications, regional approvals, document verification and account managers.
partners@neogiga.com Replies within 2 business daysOrders & delivery
Order status, shipping exceptions, returns, invoices and customs paperwork.
orders@neogiga.com Replies within 4 business hoursInvestors & press
Company information, partnership enquiries and media requests.
investor@neogiga.com Replies within 3 business daysRegional editions
Each edition has its own team, currency and support hours.
🇬🇱
NeoGiga Global
USD · en
Active
🇳🇵
GigaNepal
NPR · en
Active
🇦🇺
NeoGiga Australia
AUD · en
Active
🇧🇩
NeoGiga Bangladesh
BDT · en
Active
🇧🇹
NeoGiga Bhutan
BTN · en
Active
🇮🇳
NeoGiga India
INR · en
Active
🇵🇰
NeoGiga Pakistan
PKR · en
Active
🇱🇰
NeoGiga Sri Lanka
LKR · en
Active
Before you write
These come up most often and are answered here faster than by email.
Yes. Submit a bulk RFQ with your MPNs and quantities and sourcing will respond with regional pricing and lead time. An account is only needed to convert the quote into an order.
Each edition prices in local currency and reflects local duties, freight and the warehouses serving that region. The product master is shared; the commercial terms are not.
Use the request-a-part link on any search page, or include the MPN in an RFQ. Unlisted parts are sourced through the seller network and added to the catalog once quoted.
Home-region applications are reviewed within 3 business days once all documents are uploaded. Additional regions are reviewed separately, typically within 7 business days.
Payment methods depend on your regional edition — local wallets and rails in Nepal, India, Bangladesh and Pakistan, cards and wire on Global. Available methods are shown at checkout for your region.